COURSES
The lessons will be held at Dunsfold Park.

PAYMENT
Please pay your Instructor at least 7 days before the lesson date. Cheques should be made payable to the Instructor (not the school) and accompanied by a cheque guarantee card.

PRICES
The price of the lesson will be stated from the outset.

CANCELLATIONS
If you wish to cancel the lesson, you must give your Instructor a minimum of 48 hours notice. If for any reason you are unable to give adequate notice, we reserve the right to charge for the lost lesson.

FITNESS TO DRIVE
If, for any reason, your Instructor feels you are unfit to drive, your lesson will be forfeited and you may still be charged. N.B. Some prescription medications can seriously reduce your ability to concentrate. Always check the label and consult your doctor, if necessary.

CODE OF CONDUCT
Your Instructor has been highly trained and has passed the Driving Standards Agency's strict examinations. Instructor's standard are also checked periodically by the agency. At no time should there be any form of personal contact between Instructor and student, other than a formal greeting or in cases of emergency, where the Instructor has to take action to prevent an accident. Your Instructor will always act in a professional manner, and provide a well cared for and highly maintained vehicle.

CUSTOMER SATISFACTION
We at STORM value our customers greatly and work hard to meet all their expectations in full. However, in the unlikely event that you are not completely satisfied with any aspect of our service, please discuss your concern, in the first instance, with your Instructor. If you are still dissatisfied, please contact us on the number below and ask to speak to Daniel Rooke, Principal ADI.